Juniper Grove Aesthetics Privacy Policy

Effective Date: September 25, 2025

Welcome to Juniper Grove Aesthetics (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you provide your mobile (SMS) contact details and otherwise interact with our services (in‑person, online, or via communications).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address

  • Messaging / SMS Data: Mobile phone number, message content, timestamps

  • Demographic or Other Information: Age, gender, preferences, treatment history, notes that help us provide customized services

  • Usage / Technical Data: Device type, operating system, IP address, browser, pages visited, and interaction with messages or our website

  • Consent Records: Records of SMS opt‑in, opt‑out, and consent communications

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

  • Sending SMS / text messages (appointment reminders, confirmations, promotions, updates)

  • Responding to inquiries or requests

  • Providing, operating, and improving our services

  • Marketing, with your consent

  • Compliance with legal obligations

3. SMS / Messaging Practices & Consent

In compliance with TCR and applicable U.S. regulations (such as the TCPA and FCC rules), we adopt the following:

  • Opt‑in Required: You will only receive SMS messages from us if you have explicitly opted in (for example, by entering your phone number in a form with consent language, or by verbally consenting during intake).

  • Clear Disclosure at Collection: Wherever you provide your mobile number (online form, intake sheet, etc.), we will display a disclosure such as:

    By entering your phone number, you consent to receive text messages from Juniper Grove Aesthetics. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP or UNSUBSCRIBE to opt-out. See our Privacy Policy for details.

  • Opt-out / Unsubscribe: Every SMS we send will include clear instructions on how to opt out, such as “Reply STOP or UNSUBSCRIBE to cancel” or “Reply HELP for more info.”

  • Help / Assistance: Recipients can reply HELP to receive more information or contact us for support.

  • Message Frequency: We may indicate “message frequency may vary” to reflect that we may send a variable number of messages.

  • No Sharing or Selling Mobile / PII Data for Marketing: We will not share or sell your mobile number or other personally identifiable information (PII) to third parties or affiliates for marketing or promotional purposes, unless explicitly disclosed and permitted by you.

  • Limited Use of Data: If we do share data with trusted third-party service providers (e.g. SMS platform, analytics), it will be only as needed to provide our service, under contractual obligations to protect your data.

4. Sharing of Information & Third Parties

We may share your information with:

  • Service Providers / Processors: Entities who help us operate (e.g. SMS platform, IT, analytics, payment processors) under confidentiality obligations

  • Legal / Compliance: If required by law, court order, or to respond to legal claims

  • Business Transfers: In case of merger, acquisition, sale of assets—only with suitable protections

We will not sell or rent your mobile number or PII to third parties for marketing purposes without your explicit consent.

5. Data Retention & Security

  • We retain your personal data only as long as necessary for the purposes described (service, marketing, legal compliance).

  • We implement reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, disclosure, or alteration.

  • If data breaches occur, we will follow applicable notification laws.

6. Your Rights & Choices

You may:

  • Withdraw consent to SMS messaging (by replying STOP / UNSUBSCRIBE)

  • Request access to your personal data, corrections, or deletion (subject to legal restrictions)

  • Request that we limit or cease certain processing or communications

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at:

Juniper Grove Aesthetics
[Address]
[Email Address]
[Phone Number]

7. Children & Minors

We do not knowingly collect personal information from minors under 13 (or applicable age threshold). If you believe we have inadvertently collected such information, contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new policy on our website (with updated effective date). Your continued use after changes constitutes acceptance.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Juniper Grove Aesthetics
3624 6th Ave Suite C
Tacoma, WA 98406
junipergrovespa@gmail.com
(253) 523-0942